zantiishospitality

Corporate training programs equip employees with the skills and

HOSPITALITY CONSULTANCY

& ACADEMY

Transforming the global hospitality industry through exceptional consulting and comprehensive training

Elevate the

standards and

expertise of the

hospitality industry

by providing comprehensive consultancy services and exceptional training programs.

We are dedicated to empowering individuals and organizations with the knowledge, skills, and tools necessary to deliver unparalleled guest experiences and achieve sustainable business success.

Our VISION

To transform the global hospitality industry through exceptional consulting and training, becoming the trusted partner in cultivating excellence and empowering professionals

to reach their full potential.

Industry Leader

Become the trusted partner in shaping successful hospitality businesses worldwide.

Culture of Excellence

Foster an environment that promotes continuous improvement and innovation.

Empowering Professionals

Equip hospitality professionals with the tools to reach their utmost potential.

Our Mission

We are dedicated to empowering individuals and organizations with the knowledge, skills, and tools

Elevate Industry Standards

Provide comprehensive consultancy services to raise the bar in hospitality excellence.

Deliver Exceptional Training

Offer tailored programmes that empower individuals with essential knowledge and skills, ensuring effective results

Drive Business Success

Equip organizations with tools to deliver unparalleled guest experiences and achieve sustainable growth.

Blur school library or office lobby waiting area for educational business background

Our Philosophy

Excellence

through Expertise

Our team of seasoned hospitality experts brings a wealth of industry experience to provide unparalleled consultancy services. We collaborate closely with hotels, resorts, restaurants, and other hospitality establishments to optimize their operations, enhance guest experiences, and maximize profitability.

Tailored

Solutions

We understand that each hospitality business is unique, with its own set of challenges and opportunities. Our approach is always customized, offering tailored solutions that address the specific needs and goals of our clients, ensuring sustainable growth and success.

Continuous

Learning

Through our expert-led training academy, we nurture talent and cultivate leadership within the hospitality industry. Our comprehensive training programmes cater to both entry-level professionals seeking to gain essential

skills and those looking to enhance their expertise

and stay relevant in an

ever-evolving market.

Customer

Centric Focus

Outstanding service is the backbone of any reputable hospitality establishment. Our training academy emphasizes the art of service, honing interpersonal skills, and instilling a culture of service excellence within our clients' teams.

CORE BUSINESSES

CONSULTING

SERVICE

Comprehensive solutions tailored to meet the unique needs of your hospitality venture.

Operations Manager Working With Engineer At Computer

OPERATIONAL

MANAGEMENT

Streamline operations, optimize processes, and enhance efficiency to achieve your goals.

Woman Giving Presentation on Business Conference Workshop.

TRAINING

ACADEMY

Empower your team with diverse courses led by expert trainers for sustainable success.

MYSTERY

SHOPPER

Elevating customer service, optimizing operations, and illuminating the customer experience.

Services Offered

Training

Programmes

Our diverse range of training programs

are designed to enhance skills and

knowledge across various business areas.

SOP &

Standard

We provide comprehensive Standard Operating Procedures (SOP) and standards development services to ensure consistency and quality in your operations.

Facilitation

Service

Our expert facilitation services help

guide discussions, workshops, and

meetings to achieve desired outcomes.

ZANTIIS TRAINING ACADEMY

At Zantiis Training Academy, we are dedicated to equipping individuals and organizations with the knowledge and skills they need to succeed.

Whether you are pursuing personal development or seeking to enhance your team's capabilities, our Training Academy offers a comprehensive and flexible learning experience to embark on a journey of growth and success.

Training Programmes

Our programs are designed to elevate your skills and knowledge in various aspects of business and hospitality.

Hospitality Programmes

Transform your service quality and exceed guest expectations with our premium hospitality training services.

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Soft Skill Programmes

Enhance interpersonal abilities and professional conduct with our soft skill training.

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Leadership Development Programmes

Empower your team with our dynamic leadership

programs tailored to enhance management skills

and drive organizational success.

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Customized Workshop

Tailored training solutions to meet the specific

needs and goals of your organization.

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Hand point the sign of the top service Quality assurance, ISO certification and standardization concept, Standard quality control certification assurance guarantee, Concept. Guarantee, Standards.

SOP & Standard

Our SOP (Standard Operating Procedure) and Service Standards is a comprehensive solution designed to help organizations establish, document, and maintain effective standard operating procedures while ensuring strict adherence to industry-specific standards and regulations.

Facilitation Service

Creating

a Service Culture

We facilitate workshops and

sessions aimed at fostering a

strong service-oriented culture

within your organization.

Embedding Core Values

Our facilitation services help

integrate and reinforce your

company's core values throughout all levels of

the organization.

Driving Change

We guide your team through

change management processes, ensuring smooth transitions and adaptability.

Team Building

Our facilitation experts design and lead engaging team building activities to enhance collaboration and cohesion.

Management Team Building Workshop

Specialized workshops for management teams

to improve leadership skills and foster a unified vision.

MEET OUR TEAM

Werasak Choonhajak

Founder & CEO

Khun Werasak is a visionary leader who combines industry expertise, strategic acumen, and an unwavering commitment to excellence that has made him a driving force in the luxury hotel sector.

With an illustrious career spanning over three decades, Khun Werasak has cemented his reputation as an eminent hotelier. His journey includes not only Executive Management but also a distinguished role as an external consultant, where he has consistently delivered transformative outcomes. His background in the luxury hotel sector has further enriched his ability to set and achieve industry benchmarks.

Khun Werasak is committed to delivering sustainable and impactful results for customers while fostering a culture of excellence and continuous improvement to creating a legacy that will endure for generations to come.

Founder & Chief People Transformation Officer

Montaya Indrasuksri

With an extensive background over 20 years of experience in the world of luxury hospitality,

Khun Montaya brings a wealth of experience and expertise in learning and talent development, coaching, mentoring, training, service excellence and service quality at the highest levels.

As a steadfast advocate for the power of positive mindset and collaboration, Khun Montaya cultivates an inclusive work culture that prioritizes teamwork, trust, and continuous learning. Her leadership is characterized by a commitment to empowerment, effective communication, and a relentless pursuit of excellence, all infused with positive energy and enthusiasm.

Passionate about unlocking potential and driving growth, Khun Montaya has delivered impactful leadership, team, and trainer development initiatives to over a thousand professionals. Khun Montaya has also facilitated service mastery and excellence programmes, inspiring and guiding thousands across more than 70 organizations.

Founder & Chief Partnership Affairs Officer

Nuttapol Khuansomboon

Khun Nutthapol is a results-driven Chief Project Development Officer with a background in both Human Resources and Hotel Operations in the hotel industry which enrich his capacity in this role.

His extensive experience as an owner representative has earned him the trust of business owners, highlighting his ability to navigate complex operations and ensure efficient workflows.

Khun Nutthapol’s adaptability to diverse challenges has led to transformative shifts, with a proven record of turning ideas into reality, elevating revenue, and reshaping the operational landscape.

OUR Clients

At Zantiis Training Academy, we are dedicated to equipping individuals and organizations with the knowledge and skills they need to succeed.